Privacy policy

1. Introduction

1.1 R & A Lampard Ltd trading as Ennerdale House Dental & Cosmetic Centre takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you at the Website. Please read this privacy policy carefully. By using the Website and any services we offer via the Website, you are agreeing to be bound by this policy in respect of the information collected about you via this Website.

1.2 If you have any queries about the policy, please get in touch with us using the contact details set out below and we will do our best to answer your questions.

2. Personal information collected

2.1 We will collect the following personal information from you:(a) first name, last name;(b) e-mail address, postal address, phone number and mobile phone number;(c) date of birth;(d) referring dentist if necessary; (e) treatment potentially required.

2.2 Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the full range of services the Website has to offer.

3. Use of this information

3.1 We will use this information in order to: (a) send you information about our products and services; (b) process orders submitted by you; (c) verify your identity; (d) carry out marketing analysis and make general improvements to our Website; and (e) obtain your views or comments on the services we provide.

4. Sharing this information

4.1 The information that you provide us with will only be used by R & A Lampard Ltd trading as Ennerdale House Dental & Cosmetic Centre.

4.2 We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. If this occurs we will take steps to ensure that your privacy rights are protected in accordance with applicable law.

4.3 Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

5. Information automatically collected from your computer

5.1 Log files/IP addresses: When you visit the Website our web server automatically records your IP address. We use IP addresses to help us administer the Website and to collect demographic information for aggregation purposes.

5.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

6. Cookies

6.1 When you visit the Website we may store some information (commonly known as a 'cookie?) on your computer. Cookies are pieces of information that a Website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies. A cookie helps you get the best out of the Website and helps us to provide you with a more customised service. We use cookies for the following purpose: (a) we use cookies to track how our Website is used and to improve and update our content.

6.2 You can block or erase cookies from your computer if you want to (your browser’s help screen or manual should tell you how to do this), but certain parts of the Website are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

7. Information about other products and services

7.1 From time to time we may send you information about similar goods and services to those offered on this Website which we think may be of interest to you.

7.2 You can tell us to stop this at any time by sending an e-mail to the e-mail address set out below.

7.3 Also, as mentioned above, we may pass your information onto one of our business partners or to other selected third parties to enable them to send you information which may be of interest to you but only if you have given us permission to do so. You can tell us to stop this at any time by sending an e-mail to the e-mail address set out below.

8. Changes to your details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us at the e-mail address set out below.

9. Linking to third party websites

9.1 We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our Website and recommend that you check the policy of each website you visit and contact its owner or operator if you have any concerns or questions.

9.2 In addition, if you linked to this Website from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party website and recommend that you check the policy of that third party website and contact its owner or operator if you have any concerns or questions.

10. Contact us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to at web@ennerdalehouse.co.uk or write to us at Ennerdale House, Sleep Lane, Whitchurch, Bristol BS14 0QN

Copyright © R & A Lampard Ltd 2009. All rights reserved. All other company and product names may be tradenames or trademarks of their respective owners. This Website is operated by R & A Lampard Limited. Registered office: Celtic House, Caxton Place, Pentwyn, Cardiff CF23 8HA. Registered in England & Wales number 6141427

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